Humboldt County Office of Education: Department Secretary – Learning Support Services

Notice: In July 2022 HCOE classified job descriptions were re-classified. We are working to get the classifications changed on individual job descriptions. A PDF mapping these changes can be found here. For questions please contact the HCOE Personnel Office at (707) 445-7039.

HCOE Job Description

Department Secretary – Learning Support Services

Job Summary

Serves as secretary to the Learning Support Services department.  Reports directly to and is evaluated by the Director of Learning Support Services.  Serves as receptionist for the department and receives and transmits telephone and other communications.  Performs duties requiring diligent exercise of judgment and initiative.  This is a classified 12-month position.

Examples of Duties

  • Greets and serves a variety of individuals on a daily basis, both professional educators and representatives of the general public.
  • Serves as executive secretary for the department and is called upon to initiate correspondence from the Director and other department staff.
  • Prepares agendas and packets for meetings, takes minutes and transcribes, initiates follow-up correspondence when necessary.
  • Performs more complex work requiring a high level of quality and accuracy including the preparation of legal contracts, staff evaluations, payroll, invoices, and program reports.
  • Assists in budget preparation and the monitoring of expenditures for travel, supplies, mileage, purchase orders, etc.
  • Arranges travel reservations and keeps daily schedule of staff in department.
  • Maintains the listing and registration system for professional learning offerings; manages professional development support services including, facility bookings, catering arrangements and/or beverage support, preparation of session materials and attendance tracking; prepares reports, correspondence, vouchers, receipts, schedules, minutes, requisitions, notices and statistical data; computers, checks, tabulates and balances statistical and financial data; does filing and searching; stores and issues supplies; answers inquiries or refers to the proper official; handles reimbursements and vendor/speaker payments; reviews and prepares purchase orders and requisitions; prepares contracts and service agreements for Learning Support Services and on behalf of other departments.

Employment Standards

Education and Experience

  • Graduation from high school or comparable demonstration of basic competence and preferably four years of progressively responsible secretarial experience. Experience in an education setting is desired but not required.

Knowledge of:

  • Modern office terminology, procedures/equipment;
  • Varied computer software including word processing, spreadsheets, database management and office graphics programs;
  • Education organization, policies and procedures;
  • Office practices and procedures;
  • Proper English usage, grammar, spelling, vocabulary, punctuation;
  • Organization of files and records.

Ability to:

  • Mentors new employees on HERC options and business practices. Serves as Mentor to other new employees within the organization on business procedures
  • Understand and comply with District, County, State and Federal procedures, policies and statutes;
  • Maintain high degree of confidentiality;
  • Accurately type 60 words per minute and enter data with accuracy;
  • Communicate with tact and courtesy;
  • Respond to routine inquiries;
  • Follow oral and written directions;
  • Operate modern office equipment, including computers;
  • Adapt to changing work demands;
  • Manage task priorities to meet deadlines;
  • Work under varying degrees of stress;
  • Establish and maintain effective working relationships with a variety of individuals and groups;
  • Read and comprehend fine print such as contracts, spreadsheets and texts;
  • Communicate effectively via telephone, computer modem and in person.

Range 40 | Personnel Commission Approved 6/11/91 Reviewed 11/13/18

Personnel Director

Jenny Bowen
Director of Personnel Services

Administration Office

Natalie Carrigan
Administrative Assistant - Superintendent

Press Inquiries

Ken Conlin
Communications Center Manager/Public Information Officer