Humboldt County Office of Education: Program Manager – Systems Support & Accountability

Notice: In July 2022 HCOE classified job descriptions were re-classified. We are working to get the classifications changed on individual job descriptions. A PDF mapping these changes can be found here. For questions please contact the HCOE Personnel Office at (707) 445-7039.

HCOE Job Description

Program Manager – Systems Support & Accountability

    Classification: Certificated Management


    The Systems Support and Accountability Program Manager provides assessment, data, planning, and technical assistance services to support LEA administration and staff in improving student outcomes. This includes support with statewide assessments including the California Assessment of Student Performance and Progress (CAASPP) and English Learner Proficiency Assessments of California (ELPAC). Data support includes assisting LEA staff to gather and interpret data from sources like the California School Dashboard and DataQuest.  Planning support and technical assistance support include a focus on building educator capacity in developing the Local Control and Accountability Plan (LCAP), LCAP Federal Addendum, and School Plan for Student Achievement (SPSA).


    Education and Experience and Requirements:

    • Possess an appropriate California Administrative Credential.
    • Possess at least seven (7) years of successful teaching and/or staff development experience preferably in multiple grade levels and/or school settings.
    • Demonstrates expertise in professional development, program planning, curriculum design, and student assessment.
    • Knowledge of and experience with processes to support systems analysis and improvement. (eg. Improvement and/or Implementation Science).
    • Understands the State System of Support (including Differentiated Assistance).
    • Demonstrates competence in communicating effectively with professional staff and representatives of other local and state agencies in both written and oral form.
    • Demonstrates strong organizational, communication, and human relations skills including group problem-solving processes.
    • Demonstrates competence in researching educational code, policy, and briefs to identify critical information and articulate information to local educational leaders.


    • Supports LEA team through developing and implementing  Local Control and Accountability Plans (LCAP), School Plans for Student Achievement (SPSA), and other required plans.
    • Develops and facilitates professional learning opportunities for LEA personnel related to LCAP, SPSA, Williams accountability, state assessments, data analysis, and other areas identified by local administrators and educators.
    • Coordinates and conducts annual William’s Act compliance site visits.
    • Supports the department’s director in the development and management of the county office-sponsored Co-op for state and federal categorical programs.
    • Collaborates with LEA administrators to ensure efficient and timely compliance with various laws and procedures to support meeting compliance mandates while ensuring effective use of resources.
    • Serves as a resource to LEA personnel on the best uses of data for systems analysis and decision-making.
    • Provides support and monitoring for charter schools authorized by the county office of education.
    • Actively engages in an ongoing program of professional development to maintain and improve management skills and leadership abilities.
    • Coordinates and leads systems analysis using needs assessment tools that include educational partner input, data analysis, and root cause investigations.
    • Participates in appropriate regional and statewide professional meetings.
    • Recommends new procedures and changes in existing procedures governing the implementation and management of the department.
    • Performs other duties as required.

     Physical Requirements:

    (Consideration will be given to reasonable accommodation for the following physical requirements.)

    • Sufficient vision to read printed materials;
    • Sufficient hearing to conduct in-person and telephone conversations;
    • Sufficient mobility to move about the county office and other sites as may be required;
    • Ability to speak in an understandable voice with sufficient volume to be heard in normal conversation distance, on the telephone, and to address groups of varying sizes;
    • Physical and emotional stamina to cope with sometimes stressful situations and conditions.

     Additional Requirements:

    • Individuals who serve as Systems Support and Accountability Program Manager provide services in the office as well as in various sites throughout the county, sometimes serving multiple sites in a single workday. Public speaking skills, group problem solving and leadership ability, the ability to communicate effectively in writing, and the capacity to maintain a personal demeanor during periods of peak workflow and perform efficiently within restricted timeframes are critical factors for success in this position.
    • Individuals who serve as management personnel must be willing to modify days/hours and to work additional days/hours on occasion with appropriate compensation and be willing to travel using their own transportation with mileage reimbursed, or county office fleet vehicle, as the job may require.

    Classified Management | Schedule B/Class 2

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    Natalie Carrigan
    Executive Assistant to the Superintendent

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    Natalie Carrigan
    Executive Assistant to the Superintendent