Job Summary

Under the general supervision of the assigned administrator, a Technician II performs a variety of complex clerical, data processing and/or technical accounting work involved in developing, maintaining and auditing data sets specific to their department.

Distinguishing Characteristics

This is a mid-level position which requires consultation and collaboration with the supervisor.   Technician II’s provide services primarily within the office.  Problem solving and the ability to communicate effectively in writing, the capacity to maintain personal demeanor during periods of peak workflow and perform efficiently within restricted time frames are critical factors for success in this position.  This job is distinguished by its administrative support expertise in data systems and reporting.  Activities may include, but are not limited to, site and administrative support, system development and records maintenance.

Essential Duties

Duties and responsibilities may include, but are not limited to, the following:

• Assisting in the management and evaluation of Medi-Cal Administrative Activities (MAA) and the Local Education Activities (LEA) and Children Youth Behavioral Health Initiative (CYBHI) billing activities;
• Performing data entry, record maintenance and data reconciliation for MAA/LEA programs;
• Supporting the preparation and submission of required reports and documentation;
• Maintaining accurate records to support program evaluation and audits;
• Assisting with the training of district personnel on data entry and reporting procedures;
• Collaborating with other departments to ensure program compliance and data integrity;
• Attending meetings and trainings related to MAA/LEA programs as required;
• Assisting with internal audits and preparation for external audits;
• Performing other duties as assigned.

Employment Standards

Knowledge of:

• Departmental principles and practices;
• Laws and regulations pertaining to specific duties;
• The methods, practices and terminology used in manual, semi-automated and automated departmental reports and data entry;
• Office practices, methods and procedures;
• Computer database systems and applicable software.

Ability to:

• Prepare, process and verify data and report information rapidly and accurately at an acceptable standard of efficiency and to meet assigned timelines;
• Analyze information and statistics and prepare reports, specifications and correspondence;
• Make recommendations regarding improving procedures;
• Operate office equipment and specialized software;
• Follow written and oral instructions;
• Work under limited supervision;
• Prepare, organize and maintain records and files;
• Present moderately complex technical information to individuals effectively;
• Professionally represent the office to other schools, businesses and agencies as necessary;
• Adjust to changing work demands including, but not limited to, changes in procedures, technologies and fluctuations in workflow;
• Communicate effectively orally and in writing and one-on-one in scheduled online meetings as needed;
• Establish and maintain effective working relationships with those contacted in the performance of duties;
• Read well enough to read fine print.

Education and Experience

• Graduation from high school and two (2) years of related experience OR
• Bachelors Degree in a related field and one (1) year of related expereince.

Working Conditions

With or without accommodation, this position includes prolonged periods of standing or sitting, frequent walking and occasional bending, stooping and reaching.  The employee must be able to lift, push and pull objects up to 30 pounds.  Visual and auditory abilities are required to perform essential job functions.

Other Requirements

• Must be fingerprinted and a satisfactory Department of Justice records check must be received by HCOE prior to employment.
• TB testing and/or risk assessment will be required upon employment.
• May be required to obtain first aid and CPR certificates within the first 6 to 12 months of employment.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Salary: Range 12 on the adopted salary scale for classified employees.

09/04/24

PC Approved: 09/10/24