Job Summary

Under the general direction of the Higher Education Pathways Program Manager (Cal-SOAP Program Manager) the Cal-SOAP Program & Events Technician plans and implements a wide variety of programs, events and activities which promote successful college and career readiness and is responsible for the recruitment, intake, reimbursement, training and supervision of Cal-SOAP student staff. This is a technician level position which requires working on a variety of projects under minimal supervision. The position focuses on planning and implementing programming, with opportunities to support new program development as the department grows to meet community needs.

This is a classified, full-time, 11-month position.

Examples of Duties

• Works collaboratively with agency partners to coordinate, promote, and deliver a variety of events, including, but not limited to, North Coast College and Career Expo, I’ve Been Admitted to College at HSU, Redwood Days at CR, Making College Happen at HSU, High School Counselor Financial Aid Workshops, etc.;
• Serves as the liaison between local schools and local higher education institutions to increase access to and promote participation in college access events;
• Leads in the planning, promotion and development of activities associated with the Cal-SOAP program, especially the North Coast College and Career Expo;
• Develops promotional materials for events and the Cal-SOAP program in general;
• Creates and presents college & career presentations and workshops to students at participating schools and during events;
• Plans, implements, and supervises College Career Connect field trips to Cal Poly Humboldt and coordinates with the Strong Workforce Pathways K-12 Program Coordinator to promote and develop the College Career Connect program;
• Coordinates and collaborates with Career & College Resources personnel to expand and promote college access programs and activities at the high school and middle school level;
• Supports the intake and reimbursement of student staff by working to recruit, screen for eligibility, interview, ensure hiring steps and paperwork are completed, ensure timesheets and mileage forms are accurate and submitted on-time, update projected hours on payroll spreadsheet, work with HCOE Personnel to ensure compliance, and work with HSU Career Center to secure and track work study benefits;
• Works with partnering school sites to ensure the quality of student staff work performance through meetings, site visit observations, performance reports, goal setting and providing verbal and/or written corrective action when necessary;
• Schedules and supervises student staff and collaborates with the Cal-SOAP Financial Aid & College Access Technician to train and develop student staff;
• Directs the work of student staff at events and workshops;
• Supports Cash for College workshops as needed and serves as a back-up for the Cal-SOAP Financial Aid & College Access Coordinator to present and host Cash for College workshops; maintains up to date expertise on federal, state and local financial aid systems and eligibility requirements to be able to support in this capacity;
• Works with the Cal-SOAP Financial Aid & College Access Coordinator  to advance the Cal-SOAP College Success Program;
• Works with Cal-SOAP program manager to foster and maintain positive, open and on-going communications and to align philosophies and goals with Cal-SOAP, California Student Aid Commission, HCOE, Cal-SOAP partners, and school sites;
• As lead planner of North Coast College and Career Expo, serves on statewide college fair committee to provide rural perspective;
• Enters student and event data into web-based database, as well as, develops and maintains supplemental report systems, as necessary and ensures that data is stored in a confidential manner;
• Maintains records in compliance with program and legal requirements and updates the Coordinator Manual and Success Coach Manual with new policies and procedures, as they are developed.

Minimum Qualifications

Education and Experience

• Graduation from High School or equivalent and 1-year related experience or;
• Bachelor’s Degree in a related field

Preferred Qualifications

• Experience working in a school district or county office of education.

Knowledge of:

• Event planning with the utilization of multiple technologies such as electronic presentations, video recording, live streaming, etc.;
• Effective promotional strategies and techniques within schools and to the community;
• Basic Community College, California State University, and University of California enrollment requirements and timelines;
• Basic Federal Application for Financial Aid (FAFSA) and California Dream Act (CADAA) requirements;
• Career paths and future related educational opportunities for students;

Ability to:

• Coordinate and promote events, organize work and manage multiple projects and events simultaneously to meet deadlines;
• Adjust communication style and work cooperatively with a variety of agencies and school representatives, teens and community organization members;
• Present to small and large groups with poise, confidence and clarity;
• Understand and incorporate general college admissions and financial aid information into events and promotional materials;
• Communicate effectively via email, telephone, Zoom, and in -person with professionalism, tact, courtesy and sensitivity;
• Maintain accurate records for program performance tracking and audits;
• Follow oral and written instructions;
• Take initiative, as well as follow the directions of multiple program supervisors;
• Model the same professional dress code as student staff, as outlined in the Cal-SOAP Program Handbook;
• Use Google Suite and Microsoft Office Suite proficiently.

Working Conditions

With or without accommodation, this position includes prolonged periods of standing or sitting, frequent walking, and occasional bending, stooping, and reaching. The employee must be able to lift, push, and pull objects up to 30 pounds. Visual and auditory abilities are required to perform essential job functions. Must be able to operate computers and other office equipment.  Periodically required to modify daily/weekly work schedule in a reasonable manner to accommodate the needs of the program (e.g. Cal-SOAP Saturday trainings, evening events/meetings). This position is required to have a cell phone with reimbursement available based on current HCOE policy amount.

Other Requirements

• Must be fingerprinted and a satisfactory Department of Justice records check must be received by HCOE prior to employment.
• TB testing and/or risk assessment will be required upon employment.
• Other requirements as appropriate for the job responsibilities.

• Applicants must possess a valid CA driver’s license, auto insurance and have access to a reliable vehicle to perform certain tasks related to this position.

• The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Range 9 | Revised April 1, 2026